About
Learn how RCS is transforming business messaging and driving customer engagement. Twilio and Google experts will share best practices and strategies to leverage RCS effectively. Discover how RCS can enhance customer interactions with rich media, real-time engagement, and verified business messaging — creating more trusted and personalized experiences.

Gain insights into successful RCS use cases, industry trends, and actionable tips to elevate your messaging strategy. Don’t miss this opportunity to stay ahead of the curve and unlock the full potential of RCS for your business!
Presenters
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Vinu Jose
Lead for Messaging and RCS, Google
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Kristian Slamet
Solutions Engineer, Twilio
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Serina Chou
Business Messaging Partnership Manager, Twilio
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Messaging (WhatsApp, SMS, MMS)
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Engage
Voice (Contact Centre/Flex, IVR, Voice calling)
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